Some of our users are reporting that they open our app and it simply close after 2 seconds on the splashscreen on Android. The Crash or ANR report message doesnt appear so we cant get any feedback on whats going on. We cant reproduce the error on the devices users reported, one of them reported this issue using a Galaxy S II 4.1.2, we installed the app on the same specs and no problems were found. I know this is very vague but any suggestions on what should be our procedures to identify an error like this? Thanks.
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