Hi, I have an app that has been out for a few years. I get mainly either 5 stars or 1 star in the app store b/c people who have the app working love it, but for a small (but decent) percent of people the app crashes a lot. I personally can't reproduce the crashes, even on the same devices. I get sporadic reports of it primarily crashing during startup and others during the app (more at startup though).
Looking at the Android Play Store reports I have a few (6) different crash reports, the most common of which happened 40 times this week:
Native Crash in Unknown.Unknown
All I can get out of report is:
Build fingerprint: 'Verizon/d2vzw/d2vzw:4.3/JSS15J/I535VRUCML1:user/release-keys' Revision: '15' pid: 10991, tid: 11009, name: KrollRuntimeThr >>> com.apsquared.tvfoodmaps <<< signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0000000c r0 00000000 r1 00000000 r2 00000082 r3 00000001 r4 00000000 r5 5f7749c4 r6 5f774964 r7 00000000 r8 5f7749c0 r9 5f851015 sl 5fd35b5c fp 2e637b59 ip 00000002 sp 5f7748f0 lr 5f84cee3 pc 5f84ccf4 cpsr 60000030 d0 0a000006e3100001 d1 e59fc01ce5101001 d2 1a000002e151000c d3 e590001fe5900003 d4 36f171e127c54df5 d5 41dfffffffc00000 d6 0000001dffe00000 d7 0000001d00000000 d8 0000000000000000 d9 0000000000000000 d10 0000000000000000 d11 0000000000000000 d12 0000000000000000 d13 0000000000000000 d14 0000000000000000 d15 0000000000000000 d16 e59fc008e12fff1e d17 0c000002e12fff1c d18 1a000007e153000c d19 e59f2024e52d1004 d20 e3a00003e92d0005 d21 e3451fc0e30a11c8 d22 e12fff1ce59fc014 d23 e12fff1ce59fc010 d24 4000000000000000 d25 547d42aea2879f2e d26 3fe62e42fefa39ef d27 4024000000000000 d28 fffffffffffffffe d29 fffffffffffffffe d30 4018000000000000 d31 4156e36000000000 scr 20000011 backtrace: #00 pc 00076cf4 /data/app-lib/com.apsquared.tvfoodmaps-1/libkroll-v8.so (titanium::EventEmitter::~EventEmitter()+71) #01 pc 00076edf /data/app-lib/com.apsquared.tvfoodmaps-1/libkroll-v8.so (titanium::JavaObject::getJavaObject()+58) #02 pc 0007b06b /data/app-lib/com.apsquared.tvfoodmaps-1/libkroll-v8.so (titanium::Proxy::hasListenersForEventType(v8::Arguments const&)+86) #03 pc 00169634 /data/app-lib/com.apsquared.tvfoodmaps-1/libkroll-v8.so #04 pc 00037b57 <unknown>There are other crash reports but they happen much less frequently.
My question(s):
a) What can I do to gather more useful crash information? b) Does the report above mean anything to you? c) Any tips?